Privacy Policy

1. Data Controller

BI Solutions Group, based in Greece, is the controller of the personal data processed through this website and our services.

Contact email: BekasYannis@gmail.com

2. Personal Data We Collect

We may collect the following categories of data:

• Account data: Name, email address, and password stored in hashed form.
• Usage data: Information about how you use our services, including interactions with AI Advisor and Quantus.
• Technical data: IP address, browser type, operating system, device information, and cookies.
• Contact data: Information you provide through contact forms or direct email.
• Bonusaki pilot data: If a live merchant pilot is enabled, reward issue and redemption records, signed redemption tokens, cashier validation activity, merchant campaign data, and hashed customer email values where an email is provided.

3. Legal Bases for Processing

We process personal data under the GDPR on the following legal bases:

• Consent: For cookies, newsletters, and optional services where consent is required.
• Contract performance: To provide services you request or use.
• Legitimate interests: To improve our services, protect our platform, and communicate with users.
• Legal obligation: Where processing is required by applicable law.

4. Data Retention

Account data is retained while your account remains active. You may request account deletion at any time. After deletion, personal data is deleted within 30 days unless a longer retention period is required by law or necessary to resolve a dispute.

5. Your GDPR Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Request data portability.

To exercise your rights, email BekasYannis@gmail.com.

6. Cookies

We use cookies to operate the website, improve the user experience, and understand service usage.

• Essential cookies: Required for core website functionality, authentication, and security.
• Analytics cookies: Help us understand how visitors use the website.
• Preference cookies: Store user preferences where supported.
• Bonusaki demo events: Record privacy-safe actions such as demo views, tab switches, scratch-card interactions, wallet-preview clicks, and cashier simulation outcomes. These events do not include reward secrets or customer email addresses.

7. Third-Party Services

We may use third-party providers that process data on our behalf:

• Anthropic AI: Used to power AI Advisor responses.
• Resend: Used for email delivery, including contact form submissions and notifications.
• Google Analytics: Used for website analytics if enabled.

8. Data Security

We use technical and organizational safeguards designed to protect personal data, including password hashing, HTTPS, and access controls limiting data access to authorized personnel.

9. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with the revised update date.

10. Contact

For questions about this privacy policy or your personal data, contact us:

BI Solutions Group
Email: BekasYannis@gmail.com

If you believe your rights have not been respected, you may lodge a complaint with the Hellenic Data Protection Authority at www.dpa.gr.